Author profile

Chiara Benassi

Chiara Benassi is associate professor of economic sociology at the University of Bologna and a fellow at King's College London. Her research focuses on comparative industrial relations, skills, work organisation and technology at work.

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AI Now Scores Every Call, and Workers Cannot See the Rules

Elisa Pannini and Chiara Benassi

Union reps say AI sentiment scores can swing variable pay by up to 40 per cent.

Unions’ responses to the Covid-19 crisis in Europe

Chiara Benassi

On International Workers’ Day, it is important to recall the crucial role played by unions in protecting the workforce, especially at times of crisis.