
Robots in social care: the human touch at risk
Samantha Howe and Karol Florek
‘Carebots’ are the mooted solution to the ageing crisis and staff shortages—but empathy and compassion are irreplaceable.
Author profile

Karol Florek is an independent researcher specialising in health and care. Formerly national research officer for the United Workers Union in Australia, focusing on its care campaigns, since moving to Europe in 2014 he has undertaken research for the EPSU, PSI, UNI Global, CICTAR and the EESC.

Samantha Howe and Karol Florek
‘Carebots’ are the mooted solution to the ageing crisis and staff shortages—but empathy and compassion are irreplaceable.