
Robots in social care: the human touch at risk
Samantha Howe and Karol Florek
‘Carebots’ are the mooted solution to the ageing crisis and staff shortages—but empathy and compassion are irreplaceable.
Author profile

Samantha Howe is policy assistant on social services in the European Federation of Public Service Unions (EPSU), with a strong emphasis on care in Europe, including early childhood education and care and long-term care. She previously working with people with disabilities in Canada.

Samantha Howe and Karol Florek
‘Carebots’ are the mooted solution to the ageing crisis and staff shortages—but empathy and compassion are irreplaceable.

Early childhood education and care workers must be recruited, rewarded, recognised and retained.